Recording of the webinar is published here.
Part of the Keep Britain Solvent series
A Credit Today webinar, in association with CIVEA (Civil Enforcement Association)
Supported by Complete Communication Solutions
Please join us for a Credit Today webinar, The need for compassionate enforcement, run with CIVEA (civil enforcement association) and supported by CCS, to look at how we can enforce with compassion, humanity and integrity in the light of post-lockdown normalisations in the economy.
Our webinar will take place between 14:00 to 15:15 on Tuesday, 30 November 2021.
The format for the day
14:00-14:15 – Welcome and introductions from Credit Today, CIVEA and the panelists.
14:15-14:45 – Enforcement Now. A session with panelists, chaired by Russell Hamblin-Boone, Chief Executive Officer, CIVEA
14:45-14:50 – A word from our sponsor. The need to communicate with accuracy and versatility. Paul Nield, Director, CCS
14:50-15:10 – Open Q&A, chaired by Gerard Dugdill
15:10-15:15 – Final comments and requests. Close
Charlotte Acutt, Income Operations Manager from Southwark Council
Paul Bowden, Partner, Wilkin Chapman solicitors
Steve Coppard, Deputy Director of Government Debt Management Function, Cabinet Office
Edd Moore, Head of Social Value and Customer Welfare for Equita, Ross & Roberts, and Stirling Park (the enforcement companies of international business process outsourcing and professional services company, Capita)